How can I contact Bendokparfumes?

You can email us at bendokparfumes@gmail.com where our customer service team will be happy to help you with whatever you need! 

Do you ship worldwide? 

No, we are only shipping to the next countries: 

Where do you ship from?

China or United States. 

How long will it take to receive my order(s)?

It depends on your country, but in 2-4 weeks. 

What if I don't receive my order?

If you don't receive your order within 45 days after shipping, your are eligible for a full refund. 

Can I change or cancel my order? 

As we aim to process orders as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received. 

What payments do you accept? 

We accept Visa, Mastercard, American Express, Paypal payments.

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

How do I return an item?

Please contact to bendokparfumes@gmail.com

When will I receive my refund?

In 14 business days.

If you have any more questions, don't hesitate to contact us: bendokparfumes@gmail.com